Plans & pricing
One credit pool for calls and conversations
Choose a monthly plan and use its credits for AI calls, text conversations, or both. Start with a demo so we can scope setup for your business.
Full plan comparison ↓Displayed prices are in SAR and exclude 15% VAT. VAT is added on the tax invoice at payment after the demo and written offer.
Essential
For a single site, after-hours and overflow coverage
990 SAR/ month
Excludes 15% VAT
Book a demo- Shared monthly creditsAI call: 1 min = 10 credits; Text: 1 conversation (24h) = 4 credits; Voice clone: 1 new voice = 2 credits (Growth/Expansion); Transcript + replies + summary = included in call. In-plan reference rates: voice SAR 1.10/minute and text SAR 0.44/conversation. After credits: voice SAR 1.21/minute and text SAR 0.484/conversation.
- 9,000
- If used only for voice
- 900 minutes
- If used only for conversations
- 2,250 conversations
Each estimate uses the whole pool for one type. Mixed usage draws actual credits from the same pool.
- Team users
- 2
- AI agents
- 3
- Simultaneous calls
- Based on your line or ordered number capacity
- Recording retention
- 90 days
- Transcripts, summaries & customer records
- During the subscription
- Support response
- Within 2 business days
- ✓Voice answering and website chat
- ✓Basic reports and human handoff
Usage price details
Credits are included in the monthly base; in-plan rates are reference values, not added charges. Usage beyond the pool is billed at the extra-usage rates.
- In-plan voice-minute reference rate
- 1.10 SAR/minute
- In-plan conversation reference rate
- 0.44 SAR/conversation
- Voice minute after credits run out
- 1.21 SAR/minute
- Conversation after credits run out
- 0.484 SAR/conversation
Growth
For growing teams that need more answering capacity
2,900 SAR/ month
Excludes 15% VAT
Book a demo- Shared monthly creditsAI call: 1 min = 10 credits; Text: 1 conversation (24h) = 4 credits; Voice clone: 1 new voice = 2 credits (Growth/Expansion); Transcript + replies + summary = included in call. In-plan reference rates: voice SAR 1.00/minute and text SAR 0.40/conversation. After credits: voice SAR 1.10/minute and text SAR 0.44/conversation.
- 29,000
- If used only for voice
- 2,900 minutes
- If used only for conversations
- 7,250 conversations
Each estimate uses the whole pool for one type. Mixed usage draws actual credits from the same pool.
- Team users
- 5
- AI agents
- 8
- Simultaneous calls
- Based on your line or ordered number capacity
- Recording retention
- 180 days
- Transcripts, summaries & customer records
- During the subscription
- Support response
- Within 1 business day
- ✓Everything in Essential, plus WhatsApp, Telegram and a shared inbox
- ✓3 active workflows, supervisor listening and takeover
- ✓Voice cloning: 2 credits per new voice
Usage price details
Credits are included in the monthly base; in-plan rates are reference values, not added charges. Usage beyond the pool is billed at the extra-usage rates.
- In-plan voice-minute reference rate
- 1.00 SAR/minute
- In-plan conversation reference rate
- 0.40 SAR/conversation
- Voice minute after credits run out
- 1.10 SAR/minute
- Conversation after credits run out
- 0.44 SAR/conversation
Expansion
For multi-branch operations with larger teams
6,900 SAR/ month
Excludes 15% VAT
Book a demo- Shared monthly creditsAI call: 1 min = 10 credits; Text: 1 conversation (24h) = 4 credits; Voice clone: 1 new voice = 2 credits (Growth/Expansion); Transcript + replies + summary = included in call. In-plan reference rates: voice SAR 0.90/minute and text SAR 0.36/conversation. After credits: voice SAR 0.99/minute and text SAR 0.396/conversation.
- 76,666
- If used only for voice
- 7,666 minutes
- If used only for conversations
- 19,166 conversations
Each estimate uses the whole pool for one type. Mixed usage draws actual credits from the same pool.
- Team users
- 10
- AI agents
- 20
- Simultaneous calls
- Based on your line or ordered number capacity
- Recording retention
- 365 days
- Transcripts, summaries & customer records
- During the subscription
- Support response
- Within 8 business hours
- ✓Everything in Growth, plus 15 active workflows
- ✓Branch reporting, whisper and scoped API access
- ✓Voice cloning: 2 credits per new voice
Usage price details
Credits are included in the monthly base; in-plan rates are reference values, not added charges. Usage beyond the pool is billed at the extra-usage rates.
- In-plan voice-minute reference rate
- 0.90 SAR/minute
- In-plan conversation reference rate
- 0.36 SAR/conversation
- Voice minute after credits run out
- 0.99 SAR/minute
- Conversation after credits run out
- 0.396 SAR/conversation
Enterprise
Custom needs set out in a written quote
By contract
Book a demo- Shared monthly creditsCredits, conversion rates and pricing are set by contract.
- By contract
- If used only for voice
- Calculated in quote
- If used only for conversations
- Calculated in quote
Each estimate uses the whole pool for one type. Mixed usage draws actual credits from the same pool.
- Team users
- By contract
- AI agents
- By contract
- Simultaneous calls
- Based on your line or ordered number capacity
- Recording retention
- By contract
- Transcripts, summaries & customer records
- During the subscription
- Support response
- By contract
- ✓Custom scale requirements in a written offer
- ✓Account management, SLA and integrations by agreement
Usage price details
Credits are included in the monthly base; in-plan rates are reference values, not added charges. Usage beyond the pool is billed at the extra-usage rates.
- In-plan voice-minute reference rate
- By contract
- In-plan conversation reference rate
- By contract
- Voice minute after credits run out
- By contract
- Conversation after credits run out
- By contract
A user is a team member's account; an AI agent is an assistant configured for your business. Simultaneous calls depend on your existing phone line or the capacity provisioned with your ordered number, confirmed in the written offer.
14-day trial
5,000 shared credits · Maximum 400 voice minutes and 250 text conversations
Book a demo to arrange your trial. The trial ends after 14 days; each usage cap applies alongside the shared credit pool.
Full plan comparison
Scroll the table sideways to compare the other plans.
| Plan | EssentialA shared monthly starting poolMonthly base price990 SAR Book a demo | GrowthMore room for growing usageMonthly base price2,900 SAR Book a demo | ExpansionFor higher monthly usageMonthly base price6,900 SAR Book a demo | EnterpriseTerms in a written offerMonthly base priceBy contract Book a demo |
|---|
| Shared monthly creditsAI call: 1 min = 10 credits; Text: 1 conversation (24h) = 4 credits; Voice clone: 1 new voice = 2 credits (Growth/Expansion); Transcript + replies + summary = included in call. | 9,000 | 29,000 | 76,666 | By contract |
|---|
| Credits per SARIncluded monthly credits divided by the monthly base price before VAT, rounded to one decimal place. | 9.1 | 10.0 | 11.1 | By contract |
|---|
| If used only for voiceThe minutes and conversations rows assume the full pool is spent on one use type. When you mix them, the total follows credits actually used. | 900 minutes | 2,900 minutes | 7,666 minutes | By contract |
|---|
| If used only for conversationsThe minutes and conversations rows assume the full pool is spent on one use type. When you mix them, the total follows credits actually used. | 2,250 conversations | 7,250 conversations | 19,166 conversations | By contract |
|---|
| Your team and operating capacity |
|---|
| Team usersA user is a team member's account; an AI agent is an assistant configured for your business. Simultaneous calls depend on your existing phone line or the capacity provisioned with your ordered number, confirmed in the written offer. | 2 | 5 | 10 | By contract |
|---|
| AI agentsA user is a team member's account; an AI agent is an assistant configured for your business. Simultaneous calls depend on your existing phone line or the capacity provisioned with your ordered number, confirmed in the written offer. | 3 | 8 | 20 | By contract |
|---|
| Simultaneous callsA user is a team member's account; an AI agent is an assistant configured for your business. Simultaneous calls depend on your existing phone line or the capacity provisioned with your ordered number, confirmed in the written offer. | Based on your line or ordered number capacity | Based on your line or ordered number capacity | Based on your line or ordered number capacity | Based on your line or ordered number capacity |
|---|
| Recording retentionRecording retention: Essential 90 days, Growth 180 days, Expansion 365 days; Enterprise by contract. Retention settings are confirmed at activation. Transcripts, summaries and customer records have separate terms. | 90 days | 180 days | 365 days | By contract |
|---|
| Transcripts, summaries & customer recordsA user is a team member's account; an AI agent is an assistant configured for your business. Simultaneous calls depend on your existing phone line or the capacity provisioned with your ordered number, confirmed in the written offer. | During the subscription | During the subscription | During the subscription | During the subscription |
|---|
| Support responseA user is a team member's account; an AI agent is an assistant configured for your business. Simultaneous calls depend on your existing phone line or the capacity provisioned with your ordered number, confirmed in the written offer. | Within 2 business days | Within 1 business day | Within 8 business hours | By contract |
|---|
| Platform features |
|---|
| 24/7 AI answering, builder & knowledge baseCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Included | Included | Included | Included |
|---|
| Text channelsCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Website chat | Website, WhatsApp & Telegram | Website, WhatsApp & Telegram | By contract |
|---|
| Customer history & human handoffCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Included | Included | Included | Included |
|---|
| Shared team inboxCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Not included | Included | Included | Included |
|---|
| Active automated workflowsCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Not included | 3 | 15 | By contract |
|---|
| Recordings, transcripts & summariesCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Included | Included | Included | Included |
|---|
| ReportingCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Basic usage reports | Performance & sentiment | Performance & sentiment across branches | By contract |
|---|
| Live supervisionCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Not included | Listen & take over | Listen, whisper & take over | By contract |
|---|
| Voice cloningCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Standard voices only | 2 credits / new voice | 2 credits / new voice | By contract |
|---|
| External integrationsCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Not included | Quoted add-on | Eligible; setup quoted | By contract |
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| API accessCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Not included | Not included | Scoped access; limits in offer | By contract |
|---|
| Account manager & contractual SLACall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | Not included | Not included | Not included | By contract |
|---|
| Number provisioning & line connectionCall and text usage follows the credit rules shown above. The written offer specifies integration scope, setup and any external charges. | By contract | By contract | By contract | By contract |
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| Costs and extra usage |
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| Voice minute rate within planThe approved reference rate for this use within the plan. Usage draws from included credits; there is no separate unit charge while credits remain. | 1.10 SAR/minute | 1.00 SAR/minute | 0.90 SAR/minute | By contract |
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| Conversation rate within planThe approved reference rate for this use within the plan. Usage draws from included credits; there is no separate unit charge while credits remain. | 0.44 SAR/conversation | 0.40 SAR/conversation | 0.36 SAR/conversation | By contract |
|---|
| Extra voice minute after credits run out | 1.21 SAR/minute | 1.10 SAR/minute | 0.99 SAR/minute | By contract |
|---|
| Extra conversation after credits run out | 0.484 SAR/conversation | 0.44 SAR/conversation | 0.396 SAR/conversation | By contract |
|---|
The minutes and conversations rows assume the full pool is spent on one use type. When you mix them, the total follows credits actually used.
In-plan usage rates are reference prices and are not added to the subscription while shared credits remain. Values assume full use of the monthly credit pool.
Credit value: 11 halalah in Essential, 10 in Growth and approximately 9 in Expansion. Expansion’s usage values are approximate because its monthly credits are rounded to a whole number. Enterprise pricing, credits and usage terms are set by contract.
Seller: SAUT NAJDI Company (شركة صوت نجدي) · VAT number: 314931940900003
How credits work
- AI call: 1 min = 10 credits
- Text: 1 conversation (24h) = 4 credits
- Voice clone: 1 new voice = 2 credits (Growth/Expansion)
- Transcript + replies + summary = included in call.
(3 × 10) + (2 × 4) = 38 credits
One shared pool. No additional call-processing credit deduction.
Before you subscribe
- Start with a demo. We then send a written offer showing the setup fee for your needs and the activation date.
- After the pool runs out, extra voice minutes and conversations cost 10% more than the in-plan usage rates and are itemized on the next invoice. Any prepaid usage balance is applied to those charges, so the same usage is not collected twice. The written offer states any other charges before payment.
- Included credits expire at the end of the monthly billing period and cannot be redeemed for cash. Cancellation takes effect at the end of the month in which we receive a written request from the account administrator.
- Prepaid usage balance has a minimum top-up of SAR 250 and is valid for 12 months from payment. The refund policy explains when unused balance is returned.
Bring the customer journey together
See how answering, follow-up and human handoff connect in Saut Najdi.
−Repetitive manual answers−Switching between separate tools−Customers repeating their request−Writing every call summary manually
When tools work separately
1Answering calls
Your team handles repetitive calls; coverage depends on working hours and shifts.
2Customer channels
Switching between calls, messages and inboxes makes context harder to follow.
3Business knowledge
Staff search documents or ask colleagues for the right answer.
4Human handoff
Customers may repeat their request when another staff member takes over.
5Call follow-up
Recordings, notes and reports are gathered from several tools.
6Getting started
Phone setup, answering and team workflows are coordinated across tools and providers.
Time and effort depend on your tools and providers
With Saut Najdi
1Answering calls
A voice agent handles routine questions around the clock and routes cases that need a person.
2Customer channels
Calls and text conversations in one platform, with customer context available for handoff.
3Business knowledge
Your agent draws on the business knowledge you provide.
4Human handoff
Your team receives the conversation with its transcript, summary and available context.
5Call follow-up
Call recording, transcript, summary and a dashboard, subject to retention terms.
6Getting started
Start with a demo, then receive a written offer covering setup, integrations, fees and activation.
Choose your plan, then scope setup in your demo
Setup depends on your existing number, integrations and business needs. We explain these before you subscribe. Feature availability depends on your plan and agreed scope.
